- After-sale Service:
Online technical support
A:Deliver time according to the product qty . if Quantity no more than 50 Pieces , our delivery time is within 10-15days after
received the payment .
2. Q：What are Flower Medical shipping item ？
A:1.By sea : to the destination sea port
2.By air : to the destination air port
3. Double clearance channel for special goods and country.
3.Q:When Flower Medical can make delivery after customers make the transfer ?
A :•Production /once we received the payment will begin the product ASAP
•Inspection report before your order packed.
•Delivery time according the actual goods quantity .
•Shipping notice/ insurance to you as soon as your order is shipped.
4.What is the Payment Terms Flower Medical accept?
1.Bank T/T:Amount is less than $10000, 100% T/T payment in advance after order confirmation Amount is more than $10000,can support
to pay 50% T/T in advance,50% balance payment should be paid before shipping.
2.L/C At Sight:50%T/T payment in advance after order confirmation,50% balance payment,buyer should open the Irrecocable L/C at
sight before shipping
3.Alibaba Trade Assurance
5.What is Flower Medical warranty and warranty range and item ?
-warranty time : Generally 1 Year
-warranty range : if the product have any non-human issue, no shipping issue , just because of quality problem, We will fulfill
our after-sales obligations
-warranty item :Free replacement product accessories, online guide maintenance
6.Q: How about Flower Medical after-service?
A: If package broken during transport, please refuse and contact the carrier.
If any problem from our side , please contact us and we will reply within 24 hours.
Normally we can provide after-sales service of accessories with one year warranty.
Online technical support will also be provided.
7.Q.What is Flower Medical Exclusive Agency and Commission ?
1. Shanghai Flower Medical would like to work with any company which is professional and has high sense of responsibility as our
sole agent to open market and promote our products abroad .
2. We would like to sign distribution agreement with our customer and rebate money to them when they reach their purchasing